Where is the Athletic Ticket Office Located? +
The Wildcat Ticket Office is located at the Moody Coliseum North Entrance.
What are the hours of operation? +
Monday through Friday, 8 a.m. to 5 p.m.
How can I purchase tickets? +
• Online: Visit
tickets.acusports.com
• By Phone: Call 325-674-CATS (2287), weekdays 9 a.m. to 4 p.m.
• In Person: Visit the Wildcat Ticket Office at the Moody Coliseum North Entrance
• On Game Day: Tickets are sold at the gate starting about 60 minutes before game time (except Football).
Can mobile tickets be downloaded onto a desktop computer or tablet? +
No, mobile tickets must be accessed through a mobile device. Download them by visiting
tickets.acusports.com.
I forgot my password to log in to my ACU ticket account. How should I log in? +
Use the "Forgot Password" option on the login page to reset your password or contact The Wildcat Ticket Office for assistance.
What if my guest(s) and I arrive at the game at different times? +
Your guests can enter the venue using the mobile ticket you sent them. Ensure they have it available on their mobile device.
Can I take a screenshot of my mobile ticket & send it to a friend? +
No, please use the official ticket transfer option to securely share your ticket.
What if I do not have service or my phone dies on game day? +
Visit the box office with a valid ID to receive a printed version of your ticket.
Are my parking passes digital too? +
Yes, digital parking passes are accessed in the same way as your event tickets.
What if I deleted the email with my mobile tickets? +
Log into your ACU ticket account or contact the ticket office for assistance.
Why is ACU Athletics utilizing mobile ticketing? +
Mobile ticketing enhances security, reduces fraud, and offers a more sustainable experience.
I have season tickets. Why is only one ticket showing up? +
Your ticket automatically updates to the next event a few days before the game.
When do gates open? +
Gates typically open 1 hour before game time. Football is the only exception.
What happens if I transfer my entire season ticket by accident? +
Contact the Wildcat Ticket Office immediately for assistance.
I deleted my ticket. Can I add it to my digital wallet again? +
Yes, retrieve your ticket by logging into your ACU account and re-adding it to your wallet.
Can I get physical tickets instead? +
Physical tickets are available by request for an additional fee.
Why don’t my tickets have a QR code? +
ACU digital tickets use barcodes instead of QR codes.
How will I receive my tickets? +
Tickets are sent via email and can also be accessed through your ACU ticket account.
When should I receive my mobile tickets? +
Mobile tickets are typically delivered immediately after your purchase is complete.
